Every individual has to take into account, a basic set of guidelines when it comes to starting a service catering Company. The value of service should meet the expectation level of a customer in order to become popular. Many Companies agree that the value of a service should be measured by what the customer is willing to pay for, than on the cost of the services provided.
The purpose of any Company’s Service Management department is to ensure that it has the right combination of services in order to balance the investment it has made and the ability to meet business outcomes. Service Management department should contain a catalogue of all services that the Company has promised to its clients it will deliver, the services currently delivered and those that have been taken off the field of its competitors. It should also focus on the aspect the revenue received because of services.
For example, an individual starts a small Company based on services on which he/she is experienced. There will be important factors that he/she has to concentrate on. Some of the important factors that he/she has to consider are: demand, finance, knowledge, problem management and business relationship.
Demand: The popularity of demand stems upon the fact that any new individual starting a Company based on services should have understood, anticipated the importance of influence that the customer can have for his/her type of services. The owner as well the staff should keep tabs on “capacity” to confirm that the services promised to the customer will be provided on time and when it is needed.
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Knowledge: The very purpose is to share ideas, information and experience to confirm that these factors are available at the opportune moment at the required time. A database of issues, problems tackled should be maintained as this will not only save cost but also time in rediscovering knowledge.
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A team that is interested in constant learning and redefining themselves according to the circumstances should be selected
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